Refund and Returns:

Please keep in mind that we are not a typical fashion label. All of the designs are produced to order and are unique to you. Any refund and return that comes to us cannot be sold to another customer, which is why we do our all to provide you with a high-quality product that will leave you completely delighted.

Defective Garments:

In case of any manufacturing defect, you can return your product within 7 days of the receipt of the same. You can choose from the following options:

  • Exchange for a new product.
  • Exchange for an AM Coins which you can redeem in your future orders

Late Deliveries:

Please Keep a Sufficient Buffer to avoid delayed deliveries.

We offer Free Shipment via Road Cargo and try to deliver within 3 weeks but we can’t make any guarantees. This may be due to reasons relating to design issues, product stock, and delivery times. If your order doesn’t arrive in time for a birthday, wedding anniversary, or the farewell party of your colleague, this does unfortunately not constitute a reason for a return. If you need something super-fast, request the Air Delivery (at an additional cost) if available at your location to get your order as fast as possible.

Need help?

Contact us at info@photuprint.com for questions related to refunds and returns.

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